Hotel Zoso
Palm Springs, CA 92262
Phone: (760) 325-9676
09/13/2006 Posted by shl711
went for a festival and it was the host hotel. rate was $89 and for that i got a superior room (only difference between that and a regular room is that the superiors are on the top 2 floors of the 3 level property). room itself was nicely renovated and good sized, but i really noticed the poor quality of the housekeeping. towels were not properly changed, glasses were left dirty and supplies like shampoo and soap were not replenished unless specifically requested in my note along with daily tip. oh, and the air conditioning / heater control was difficult to operate (and yes, i know how to program a dvr & computer so i know it wasn't me). as for the property itself, the spa /workout facility was still not open when i was there in late Aug 2006. the pool area is not as small as some have commented, but its not big either. the hotel bar was comfortable. the diner / restaurant eatz was really not good. trust me, it isn't about the money, the food (even the simplest things like burgers / fries) was simply awful. the hotel is really quite central, so do yourself a favor and walk across the street and you'll see plenty of restaurants that are better. the staff was friendly if not entirely competent at times. there was quite a bit of confusion on my reservation and oh, my room card key had to be reactivitated because they thought i was leaving 3 days earlier than the end of my reserved stay. otherwise, nice place with a good bed. i probably wouldn't recommend it for a much higher price ($89 was about right for what i got) just because for me part of a good hotel stay is a high level of service from the staff. close to $200-$300/night and i would go to the viceroy. lastly i have to give the maintenance guys a pat on the back. they were quick to respond to problems (the thermostat control, few bulbs were out in the room) and they got it right the first time.
Pros: good deal at my rate $89/night and prime location, updated rooms
Cons: poor housekeeping and not ready for opening hotel restaurant EATZ
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